PandaEar Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from our website, www.pandaear.com (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the specific web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with the Site. This automatically-collected information is referred to as "Device Information."
We collect Device Information through the following technologies:\
"Cookies" are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.

"Log files" track actions occurring on the Site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

"Web beacons," "tags," and "pixels" are electronic files used to record information about your browsing activities on the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect specific information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This information is referred to as "Order Information."

In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We primarily use the Order Information we collect to fulfill any orders placed through the Site. This involves processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we utilize this Order Information to:

Communicate with you regarding your order.

Screen orders for potential risk or fraudulent activities.

Provide you with information or advertising related to our products or services, based on your preferences.

The Device Information we collect helps us identify potential risks and fraudulent activities, particularly through the use of IP addresses. Additionally, it enables us to improve and optimize our Site by generating analytics on how customers browse and interact with our platform, and to assess the effectiveness of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

To assist in using your Personal Information as described above, we may share it with third-party service providers. For instance, we rely on Shopify to power our online store. You can find more information on how Shopify uses your Personal Information in their privacy policy: https://www.shopify.com/legal/privacy. We also employ Google Analytics to understand how customers use our Site. For details on how Google handles Personal Information, please refer to their privacy policy: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Furthermore, we may disclose your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights in the event of a subpoena, search warrant, or lawful information request.

As mentioned earlier, we utilize Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising through the following platforms:

• FACEBOOK: https://www.facebook.com/settings/?tab=ads

• GOOGLE: https://www.google.com/settings/ads/anonymous

• BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.
DO NOT TRACK Please note that our Site's data collection and use practices do not change when we receive a Do Not Track signal from your browser.
If you are a resident of Europe, you have the right to access the personal information we hold about you and to request corrections, updates, or deletions of your personal information. If you wish to exercise this right, please contact us using the contact information provided below.
Moreover, if you are a European resident, please note that we process your information to fulfill any contracts we have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests as mentioned above. Furthermore, be aware that your information may be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION We retain your Order Information for our records unless you request its deletion.
CHANGES We may update our privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
CONTACT US For more information about our privacy practices, if you have questions, or if you would like to lodge a complaint, please contact us via email at sales@pandaear.com or by mail using the details provided below:

PandaEar
customerservice@pandaear.com